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bordmite
New Member

I'd like to try TurboTax this year, but I may not be back next year. How do I get my data out of the "private cloud"? Can I request that my data be deleted?

 
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1 Best answer

Accepted Solutions
PatriciaV
Expert Alumni

I'd like to try TurboTax this year, but I may not be back next year. How do I get my data out of the "private cloud"? Can I request that my data be deleted?

Yes, you can remove all your return information following these steps:

  1. Sign into TurboTax.com and start your return.
  2. Go to My Account on the left column
  3. Choose "Clear & Start Over"
  4. Confirm your selection.

You must be logged into TurboTax.com; this function is not available in the mobile app.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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1 Reply
PatriciaV
Expert Alumni

I'd like to try TurboTax this year, but I may not be back next year. How do I get my data out of the "private cloud"? Can I request that my data be deleted?

Yes, you can remove all your return information following these steps:

  1. Sign into TurboTax.com and start your return.
  2. Go to My Account on the left column
  3. Choose "Clear & Start Over"
  4. Confirm your selection.

You must be logged into TurboTax.com; this function is not available in the mobile app.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
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