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Returning Member

I can't sign into turbotax?

I'm entering my right password into my account (this is a second account) and Intuit won't let me sign in. I've tried recovering my account and resetting my password only to have the login request my password...which doesn't work. I've put in codes and they only send me back to login. I've also answered the security questions and Intuit sent me an email which never came to my account (yes I checked the spam folder). Intuit, you need to fix your password recovery system so it actually has a finish line and doesn't loop around and let customers into their own accounts. Don't link in a sign in or password recovery unless it works.

2 Replies
New Member

I can't sign into turbotax?

I've tried to log on a few times to my account with no success :(

Expert Alumni

I can't sign into turbotax?

You can use the Account Recovery Request Tool here



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