When checking on the status of your refund at the IRS Where's My Refund (WMR) site, you may get the message: We cannot provide any information about your refund.
You might receive this message because:
- Your e-filed return was accepted (received) by the IRS less than 24 hours ago. Wait at least 24 hours after acceptance before using WMR.
- Your return is still pending.
- You never e-filed. You can quickly find out if you did by checking your status.
- If you don't see a status, go through the TurboTax File section again. Be sure to go all the way to the end and select Transmit my returns now.
- You mailed your return less than 4 weeks ago. Paper-filers should wait four weeks before using WMR.
Please click Why is there no record of my return at Where's My Refund (WMR)? to learn more.
https://ttlc.intuit.com/community/refund-status/help/why-is-there-no-record-of-my-return-at-where-s-...
After your return has been sent, the counter resets back to zero. Depending on which TurboTax product that you used to file your taxes, there would be different ways to check the status. Please click the link, listed below, for the TurboTax FAQ to learn how to check your e-file status and the status of your refund. https://ttlc.intuit.com/community/return-status/help/how-do-i-check-my-e-file-status/00/25538
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