I can't find my prior year's tax return documents and I need to get a copy of my previous years tax return documents on turbotax

[mesquitebean]

If your prior-year return was prepared in Online TurboTax, log in and at the Tax Home go to the section "Your Tax Returns & Documents."   Expand that section and choose the relevant tax year.   Click the link "download/print the PDF."

If you find no evidence of the return in that account, we can tell you how to look for multiple accounts.

Any return prepared in CD/download software will not be in an online account.

[mesquitebean]

See my comments above.  I'll go ahead and leave info here on how to look for multiple accounts in case you can't find the prior online return at all.

You can have up to 5 accounts that use the same email address for notification purposes.  A User ID may be an email address, but it doesn't have to be.  It might be only part of an email address, or it can be anything at all.

To get a list of your User IDs and recover account access, you can use the tool at the link below.  Try using your phone number first.   After that, if necessary, then run the tool on your email address(es) you can access.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop.  Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below.  You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that on your phone number and email address(es) that you can access,  here's another method:

Go back to the tool again, but this time leave the data field blank, and choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.