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ilenej
New Member

I can’t find my previous tax returns done in turbo tax. they look deleted by someone who had my password. how do i get them back ?

 
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1 Reply
Kat
Level 15
Level 15

I can’t find my previous tax returns done in turbo tax. they look deleted by someone who had my password. how do i get them back ?

Once a return has been e-filed through TurboTax and accepted, it can't be then deleted from the TurboTax servers.  Maybe you used a different TurboTax account when filing other years' returns?  In order to access your returns, you must use the EXACT login information (same username and password) that you used when preparing those returns.

 

See the info I'm linking below to help you recover your username and passwords.

 

Forgot your TurboTax Online user ID or password? 

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

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