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I can’t change my account info when I go to the review/file then click direct deposit it don’t give me the option to change account info at all.

Once I click review/file it comes up with the three options I click direct deposit and it just gives me the option to show the account and routing number then have the two options to check I’ve let them blank and tried to click continue to see if that would work and it did just says I need to click the option that says the account info is correct when it’s not it doesn’t give me an option at all to be able to change my account information I really don’t want to have to make a whole new account and start all over.
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1 Reply
JohnB5677
Expert Alumni

I can’t change my account info when I go to the review/file then click direct deposit it don’t give me the option to change account info at all.

You won't have to start all over!

 

The bank information is done during the File process.

  • Continue the interview to the bank information screen and
  • Post the change.

How do I change my transferred direct deposit information?

You can then contact the TurboTax Support Phone Number

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