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shabrew50
New Member

I can not login my TurboTax card for a balance or reach the number on the back of the card. This makes 2 days and this is ridiculous. How can I check my balanace or an actual phone number to reach som

 
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3 Replies
CassLO
Intuit Alumni

I can not login my TurboTax card for a balance or reach the number on the back of the card. This makes 2 days and this is ridiculous. How can I check my balanace or an actual phone number to reach som

The Turbo Card app/site is experiencing high volumes today due to stimulus payments being funded. To check your account balance, text “BAL XXXX” (XXXX is the last 4 digits of your card number) to 43411 to get your available balance.

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I can not login my TurboTax card for a balance or reach the number on the back of the card. This makes 2 days and this is ridiculous. How can I check my balanace or an actual phone number to reach som

I have tried logging into my account numerous times today, and used my same password and tried to have it reset, but to no avail. It will not allow me to do anything even after following how to login to the recovery page.

 

What could be the problem and what do I need to do to have this fixed?

 

Thank you!

JotikaT2
Employee Tax Expert

I can not login my TurboTax card for a balance or reach the number on the back of the card. This makes 2 days and this is ridiculous. How can I check my balanace or an actual phone number to reach som

Unfortunately, as this is a public forum, we cannot assist you with your personal account.

 

Please see the following link for more information, including how to contact customer service, for additional assistance.

 

Info from TurboTax for Debit Card

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