turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

sasabal06
New Member

I bought TurboTax Deluxe with my Capital One card, and it's pending in my bank, but the TurboTax site says I still need to confirm the purchase to file my 2023 taxes?

My bank shows the transaction as completed, but the TurboTax website still says I need to make a payment to continue filing my taxes. I want to avoid paying again. What should I do?
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

I bought TurboTax Deluxe with my Capital One card, and it's pending in my bank, but the TurboTax site says I still need to confirm the purchase to file my 2023 taxes?

You are too late to e-file a tax return, so not sure what you are waiting for.  E-filing closed permanently after October 15.   You will now have to print, sign, and mail your tax return.

 

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

 

Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies