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I amended and submitted a return, received a "SUCCESS!" response, then another screen showed "Your transmission didn't go through".

 
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4 Replies
mb20_03
New Member

I amended and submitted a return, received a "SUCCESS!" response, then another screen showed "Your transmission didn't go through".

I'm getting this error on my amendment as well.  I'll be interested to see if anyone has any solutions!  

I amended and submitted a return, received a "SUCCESS!" response, then another screen showed "Your transmission didn't go through".

Still getting this message AFTER the "SUCCESS!" message: "A server problem occurred while processing your e-file. Please try to e-file again and if that fails contact customer service."

TurboTax is on their ass!

I amended and submitted a return, received a "SUCCESS!" response, then another screen showed "Your transmission didn't go through".

Funny thing - I can't get hold of "customer service". Their chatbot is useless.

HollyP
Employee Tax Expert

I amended and submitted a return, received a "SUCCESS!" response, then another screen showed "Your transmission didn't go through".

Thank you for reporting this experience. We are aware and looking into it further. 

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