I am using TT 2023 desktop for Windows. I already filed my tax return, however when I try to create a new tax return for my daughter, the program crashes/closes.

The TT Error msg I receive says "Looks like we've run into an error. We're sorry but we need to close TT. This may cause you to lose some of the info you've entered so please review your return after restarting to make sure nothing's missing."

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Every year I help my daughter prepare her tax return. This is the first year that I have used the online service. I have been unable to start a return for her.

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I am using TT 2023 desktop for Windows. I already filed my tax return, however when I try to create a new tax return for my daughter, the program crashes/closes.

I am using TT 2023 desktop for Windows. I already filed my tax return, however when I try to create a new tax return for my daughter, the program crashes/closes.

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Do you have a TurboTax Online account?

I am using TT 2023 desktop for Windows. I already filed my tax return, however when I try to create a new tax return for my daughter, the program crashes/closes.

Do you have an Intuit account?

I am using TT 2023 desktop for Windows. I already filed my tax return, however when I try to create a new tax return for my daughter, the program crashes/closes.

Get more help

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