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dlewand982
Returning Member

I am trying to access my 2020 return which was filed March 13, 2021. It is not showing up on my list of filed returns so I cannot access it to make changes.

I called Turbo Tax amd received an automated msg stating that my return was filed 3/13/21. I also did receive my refund as a direct deposit to my checking acct. Why can I not access my return to make the necessary changes to amend it?
2 Replies
DoninGA
Level 15

I am trying to access my 2020 return which was filed March 13, 2021. It is not showing up on my list of filed returns so I cannot access it to make changes.


@dlewand982 wrote:
I called Turbo Tax amd received an automated msg stating that my return was filed 3/13/21. I also did receive my refund as a direct deposit to my checking acct. Why can I not access my return to make the necessary changes to amend it?

You have to sign onto your 2020 online account using the exact same User ID you used to create the online account.

Close all TurboTax windows on your web browser (including this one).  Copy and paste the account recovery website link onto a new web browser window and run the tool.

Use this TurboTax account recovery website to get a list of all the User ID's for an email address.  Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery

If none of the user ID's received will access your 2020 account, then use the option shown in blue on the account recovery website, "Try something else"

 

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

 

To access your prior year tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

dlewand982
Returning Member

I am trying to access my 2020 return which was filed March 13, 2021. It is not showing up on my list of filed returns so I cannot access it to make changes.

Thank you. This did solve the problem and I am now ready to file my amended return.

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