I am suppose to receive a refund from Tubrotax for my software purchase. It has been 6 weeks and I have not seen my refund check in the mail yet. Why?

[Anita01 · Accepted solution]

No one on this forum can access your account.  You'd have to contact telephone Support for this.  Don't use the word refund in your description of you'll be sent to a site to look for your federal tax return.  Start here:

https://ttlc.intuit.com/replies/3300041