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vickiswain2011
Returning Member

I am STILL WAITING on MY REFUND, turbo tax charged me for taking funds out of refund but u took it out of my acct leaving me in the red and are still charging me... WHY?

why do I have to wait on my refund but turbo tax doesn't and yet that was the agreement that they get paid when I get paid?
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1 Reply

I am STILL WAITING on MY REFUND, turbo tax charged me for taking funds out of refund but u took it out of my acct leaving me in the red and are still charging me... WHY?

You requested to have your TurboTax account fees paid from the federal tax refund -

 

See this TurboTax support FAQ for paying the TurboTax account fees when the federal tax refund has been  delayed - https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...

 

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