June 1, 2019 12:06 AM
Please contact a live agent
for an evaluation of a refund)
- To get a telephone number, go to https://support.turbotax.intuit.com/contact/#/
- In the "Ask Your Question . . . " box, ask your question (such as "My CD is scratched, how can I get my product?")
- Add your contact info in the boxes below the question
- Select continue
- Under "Ways to Contact Us" near the bottom of the screen, select "Call Us"
- On the next screen, select "Get Phone Number" at the bottom of the screen.
- The next screen will give you a telephone number to call and an incident number.
(Note: Telephone numbers are only given when TurboTax support is open)
1/13/2014 thru 4/15/2014
5:00am PST – 9:00pm PST
4/16/2014 thru 1/1/2015
8:00am PST – 5:00pm PST