How would the irs know to send my refund directly to me and not cross river ? 5 day got canceled after refund was approved. TT agent lied to me

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How would the irs know to send my refund directly to me and not cross river ? 5 day got canceled after refund was approved. TT agent lied to me

Same thing happened to mine. As soon as the IRS approved my refund, turbo tax said they weren’t able to the “5 days early”.

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