Hi ,
I am non resident alien (NRA). So, for 2023 tax return, there was some withhold amount in my W2. but as it was very low (please don't ask me how low) compared to state tax, i did not give much attention to it. So, I got the state tax refund exactly but did not get the federal refund back, although in my 1040-NR form it was clearly mentioned in the end, my expected refund is XX. not zero.
I filed it with help from sprintax. this year for 2024 return, when i was filling up the form, i realized i never got the federal return back. So, here what i did. First i checked the refund status in irs site. it shows 0. then saw all my transcript in my irs account: account transcript, record of account, tax return transcript, and wage & income transcript. In the wage transcript, it shows exactly XX amount of withhold, but in the record of account and return transcript it shows as zero. therefore, the refund is also zero. ( because of a tax treaty, i can get the exact amount of withheld amount as refund, assuming the income is below a specified limit, which it was in my case). Keep in mind that, in my 1040-NR form it is XX, not zero.
So basically the IRS made mistake while filling up the tax return form (1040-NR) in their system, which is clearly seen in the return transcript ( when compared with the w2 transcript). So, I talked with sprintax, they realized that IRS made the mistake here but they are demanding some post service fee to sort this out with IRS, although I already paid for tax filing. I thought, for this simple mistake, I could get the service as complimentary, but it is not like that. As I do not want to give more money to sprintax again to sort this out, I am seeking suggestions from you guys, if anyone has similar experiences and sorted it out. Please let me know, how to sort this out.
