How to get past direct deposit screen?

[Cynthiad66]

To get past the screen without choosing direct deposit, you can go back and select another option for receiving your refund. 

 If you are having an issue with that screen, please try to delete your cookies and reboot first.

Sounds like your computer may be experiencing a loop.  Let's clear your cookies, history and cache' then reboot.

Cookies are small files that temporarily store data on your computer. We use them to personalize your experience so you see information you already entered and not items that are irrelevant or repetitive.

On rare occasions, they may make your browser think you already did something that you still need to do. To fix that, you'll need to delete (clear) the cookies from your browser.

Each browser has a slightly different method for deleting cookies. Choose the browser you're using:

• Internet Explorer
• Mozilla Firefox
• Google Chrome
• Safari
• Safari for iOS (mobile devices)

Related Information:

• How to clear your cache

[CatinaT1]

You need to sign out of TurboTax on ALL devices, clear cache and cookies, and try again.

Can you confirm if this solves your issue for me?

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

@diva_muse