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jaggiaro
Level 2

How to get into my stuck 2020 turbotax premium?

how to unstuck downloaded Turbotax 2020  premium?
1 Best answer

Accepted Solutions
AkinaLO
Employee TurboTax Specialist

How to get into my stuck 2020 turbotax premium?

Are you using TurboTax Online or TurboTax CD/Download?

 

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3 Replies
AkinaLO
Employee TurboTax Specialist

How to get into my stuck 2020 turbotax premium?

Are you using TurboTax Online or TurboTax CD/Download?

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
jaggiaro
Level 2

How to get into my stuck 2020 turbotax premium?

I down loaded Turbo Tax Premium. It loaded okay, when I started input section for income, I got spinning dots and it got stuck at that. I have used Turbo  Tax for last 4 years and there was never a problem. Need Help!!

AkinaLO
Employee TurboTax Specialist

How to get into my stuck 2020 turbotax premium?

Please try downloading your latest Windows updates. Here's an article that can help you troubleshoot the issue.

Troubleshoot installation and running TurboTax for...

 

If you continue having issues, please reply to this thread so we can continue to help you. 

You can also contact TurboTax support for help over the phone.

What is the TurboTax phone number?

 

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

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