IRS made a change to a previous return (Received notice CP24). I responded, disagreeing with the change, and then followed up multiple times in order to resolve. I've gotten nowhere, as every rep I've spoken with can't explain or justify the change. I assume filing some type of more formal appeal is the next step. What is the process?
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You can try contacting the Taxpayer advocate service. They may be able to help.
Publication 5, Your Appeal Rights and How To Prepare a Protest If You Disagree
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