I just paid for 2015 Turbo Tax to submit 2015 taxes that I did however did not submit to IRS. Cant figure out how to download and use, want refund?

[SweetieJean]

You cannot efile 2015 taxes now. They must be printed and mail. Had you started 2015 last year, but never filed?

[Critter · Accepted solution]

How to complete a started prior year return : 

See this TurboTax support FAQ on completing a prior year tax return started with the online editions - https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turb....

Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.
See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number