531727
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

foxdc3307
New Member

How much did turbo tax take out of my refund

I thought they were taking  $39 and it seems they took out more
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions
ClarkeB
New Member

How much did turbo tax take out of my refund

One possibility is you used the Refund Processing Service to pay your TurboTax Online fees. If you did, your TurboTax fee plus the additional processing fee (plus sales tax) is deducted from your federal tax refund.

Another possibility is your refund was reduced by the government, either to correct a calculation error or through a refund offset.

The IRS Where's My Refund tool will contain a disclaimer if your refund may have been offset. You'll get an explanatory letter from the government if your refund differs from what was on your filed return.


You can view the current fees on your TurboTax account using these steps:

After signing in to (continuing) your online return, select Tools from the My Account drop-down list in the upper right corner.

In the pop-up window, click the My Fees button (image attached) this will give you a breakdown of your charges.

 

For additional information about accessing your fees please click the link below:

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

 

If you feel your fees are not correct you can contact a customer service using this link:

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number


View solution in original post

1 Reply
ClarkeB
New Member

How much did turbo tax take out of my refund

One possibility is you used the Refund Processing Service to pay your TurboTax Online fees. If you did, your TurboTax fee plus the additional processing fee (plus sales tax) is deducted from your federal tax refund.

Another possibility is your refund was reduced by the government, either to correct a calculation error or through a refund offset.

The IRS Where's My Refund tool will contain a disclaimer if your refund may have been offset. You'll get an explanatory letter from the government if your refund differs from what was on your filed return.


You can view the current fees on your TurboTax account using these steps:

After signing in to (continuing) your online return, select Tools from the My Account drop-down list in the upper right corner.

In the pop-up window, click the My Fees button (image attached) this will give you a breakdown of your charges.

 

For additional information about accessing your fees please click the link below:

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

 

If you feel your fees are not correct you can contact a customer service using this link:

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number


Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question