It typically takes about 7-10 business days for your NetSpend card to arrive; however, no money goes on it until the IRS or State actually issues your refund.
The IRS states that
most refunds are received within 21 days from the time a return has been accepted and a refund
option is selected. If your Federal return has been accepted please,
wait 24 hours before looking it up at Where's My
Here's the contact information for the NetSpend card: 1-855-646-8848.