How long does it take to get refund advance after tax return is accepted by the IRS?

[yasmeenarousan]

Its been 24 hours since my refund was accepted by the irs

[MichelleLO]

You'll get your Refund Advance funds typically within one hour of the IRS accepting your e-filed return. However, we have received reports of a number of customers having this experience. It is under investigation and we hope to have more information very soon.  Thank you for your patience, we apologize for the inconvenience. 

[Wikkedlovely]

My refund was accepted the 20th and still can’t get an actual answer from turbo tax or credit karma as to where my advance is! 

[CarissaM]

@Wikkedlovely We have responded to your original thread that there is a known issues with this. We will provide more information as it becomes available. 

[Wikkedlovely]

Still responding with no REAL ANSWERS OR FACTS just keep blowing off your customers with reply’s that don’t answer it did anything. Just telling me to continue sitting and waiting for you guys to figure it out. I’ve been doing that since the 20th so the automated reply’s and crappy answers won’t cut it anymore