How do u get block off card

[Vpusern]

I had to get a new debit turbo caed. I have it but it has a block on it and I cannot figure out how to remove it.

[JotikaT2]

Please see the following link for information on how to get assistance with your card.

Info from TurboTax for Debit Card

[LawanaH7780]

How do I get this block off my card?

[LawanaH7780]

I called customer service & no one is answering the phone. Is there another way to take the block off my card?

[queenofking187]

@LawanaH7780  this is the issue I'm having. It says to use the app when I call customer service and when I use the app it says they can't help due to covid 19. It's annoying. Especially because I just used my card last week. 

[Peachez626]

Stop calling for more replacements that screwed me bad! Their gonna get there but very very very late i got mine finally after 3 weeks so just be patient n wait. I called for 3 re-cards n it was hell i was only hurting myself! So just wait it out , the last card u get wilp be the one active. Good luck.

[Tammy19821]

I’m having the same issue. My phones have all been disconnected due to not being able to pay my bills. I have been 9 days trying to remove a block off my card. The number never connects me to a live person. I am calling the Better business bureau now. This is a joke. 

[cnamom1995]

That's a **bleep**en lie .my card is blocked and I'm pissed and it won't let me use my card online and I called this **bleep**en number a million times all he does is hang up 

[kyletaxes2019]

Did you ever get this resolved? I'm about to report this company they have blocked my card and I can't even get food.

[Tammy19821]

There is a emal address i used off the page were u go to see balance etc , I emailed them threatened to report them to bbb & ask them to call me & they did , now my card works great

[Tammy19821]

• The email is [email address removed] 

[Tammy19821]

• The email is [email address removed] 

[Stephanieaguilar346]

How to get block off mycard

[JotikaT2]

Please see the following link for more information, including how to contact customer service, for additional assistance.

Info from TurboTax for Debit Card

[Troy2913]

I lost my old turbo tax card, had another card sent to me, the new card telling me “card blocked” 

how do I get my stimulus money off this new card that keeps telling me it’s blocked ?