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CassLO
Intuit Alumni

How do i reorder a lost card

@Purgolder78 Please click here for the TurboTax Visa Debit Card customer care phone number. When you call the number follow the steps below :

  1. Listen to the recording (you cannot skip it) 
  2. Press 2 to continue using the automated system.
  3. The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these)
  4. The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1
  5. Press 2 for the option of " have not yet received your card".
  6. Next you will be prompted to enter your social security number, zip code, and birth date. 
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How do i reorder a lost card

My card was stolen but I never activated. I need another card sent out.

KatrinaLO
Intuit Alumni

How do i reorder a lost card

To receive a replacement card, you can call the Turbo Tax Prepaid Card Customer Service at: (888) 285-4169.  Please see the TurboTax FAQ below for more information on the Turbo Card.

https://turbodebitcard.intuit.com/help-faq-s

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trey0587
New Member

How do i reorder a lost card

My card was misplaced how can I get another 

EbonyA
Intuit Alumni

How do i reorder a lost card

@trey0587

 

Please contact card support here: https://turbodebitcard.intuit.com/contact-us

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How do i reorder a lost card

I lost my TurboTax prepaid card.

CarissaM
Intuit Alumni

How do i reorder a lost card

To order a replacement card, as well as to report the other card as lost, please click here to contact customer support. 

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How do i reorder a lost card

So the Intuit TurboTax prepaid card customer service phone number is off and the website isn't working they sent my stimulus to an old card from 2018 that I need to report lost and I need to order a new one how can I do this?

LeonardS
Expert Alumni

How do i reorder a lost card

 If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account (https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen). If you don’t know your account login information, call 888-285-4169 for assistance. You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.  Due to heavy traffic you may experience some delays on the web site or phone line. 

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Jayvian24
Returning Member

How do i reorder a lost card

A los my card

Jayvian24
Returning Member

How do i reorder a lost card

Hi my name is Ada Rosa i lost my turbo tax card that end in 8585 how i can get a new one.

AkinaLO
Intuit Alumni

How do i reorder a lost card

If you lost your card, log in to report it lost/stolen. Make sure you have your account number. 

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Jayvian24
Returning Member

How do i reorder a lost card

They don't have another way to do my lost turbo tax car because when a i call is not ringing and online it don't let me?

 

Marianne9
New Member

How do i reorder a lost card

Threw the card from last year taxes in garage accidentally and I need a new card immediately

How do i reorder a lost card

The number 888-285-4169 no longer works. It rings once then shuts off. I need to report a card lost and do not have my account information. What is another number I can call to get this fixed.

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