How do I order a replacement card
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isaih hill531
New Member

How do I order a replacement card

 
2 Replies
CatinaT1
Employee Tax Expert

How do I order a replacement card

  • I have access to my Turbo Visa Debit Card: If you have access to your Turbo Visa Debit Card, there is nothing more you need to do. You will be able to immediately use the stimulus funds upon deposit. You can sign in to your account to check your balance here: https://secure.turbodebitcard.intuit.com/login 

 

  • I no longer have access to my Turbo Visa Debit Card: If you no longer have access to your Turbo Visa Debit Card, don’t worry. If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account (https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen). If you don’t know your account login information, call 888-285-4169 for assistance. You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.

 

Due to unprecedented traffic you may experience some delays on the site or phone line. We know everyone is anxious to get their stimulus money and we appreciate your patience.   

 

For additional questions, including how to receive a check, please go to the Turbo Visa Debit Card site: https://turbotax.intuit.com/stimulus-check/turbo-card/

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jphoagie
Level 3

How do I order a replacement card

Hello,

 

I need to order a replacement card. I have tried everything online, phone, but I get no where. It will not work! How can I speak to an actual person? When I call the phone number I wait on hold and I still cannot speak with someone!! Please someone help?!?!?!

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