1054026
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Attend our Ask the Experts event about Tax Law Changes - One Big Beautiful Bill on Aug 6! >> RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

How do i get my temporary card info? Yall never sent the email with the account info. Just the email with the deposit amount and the last 4 numbers of my card.

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions

How do i get my temporary card info? Yall never sent the email with the account info. Just the email with the deposit amount and the last 4 numbers of my card.

Yes... Lol its not there nor will it be. Ive checked other post. The number you gave wont help you. They just say that turbo tax messed up in not sending the correct emails. While yall keep pointing yalls fingers at them expecting them to fix the issue. There isnt a fix. Never was. This is what we call a scam. There is no tax advance. Just a ploy to get more greendot cards out there. Complete garbage. Been loyal to yall till this. From all the reviews ive read about this the people wont have yall in business for long. I recommend ANY other tax service besides turbo tax. I hope someone sees this and runs.

View solution in original post

2 Replies
AkinaLO
Intuit Alumni

How do i get my temporary card info? Yall never sent the email with the account info. Just the email with the deposit amount and the last 4 numbers of my card.

Did you check your junk/spam folder? The sender will be turboprepaidcard@email.turboprepaidcard.intuit.com.

If you cannot locate it after checking your junk mail folder or are having trouble creating an account or logging into your Turbo Prepaid Card online account, call us toll-free at 

(888) 285-4169. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

How do i get my temporary card info? Yall never sent the email with the account info. Just the email with the deposit amount and the last 4 numbers of my card.

Yes... Lol its not there nor will it be. Ive checked other post. The number you gave wont help you. They just say that turbo tax messed up in not sending the correct emails. While yall keep pointing yalls fingers at them expecting them to fix the issue. There isnt a fix. Never was. This is what we call a scam. There is no tax advance. Just a ploy to get more greendot cards out there. Complete garbage. Been loyal to yall till this. From all the reviews ive read about this the people wont have yall in business for long. I recommend ANY other tax service besides turbo tax. I hope someone sees this and runs.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question