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myond363
New Member

How do I get my money back on my card and not a credit note. I was told my account was credited however, I want the money back, not credit

I got my account 'credited' after requesting a refund, but want it back on my card
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1 Reply

How do I get my money back on my card and not a credit note. I was told my account was credited however, I want the money back, not credit

We do not know what account you are referring to.  Are you referring to a credit or debit card?   No one in this user forum can help with that.   It sounds like you purchased something and the money was put back on your account as a credit instead of giving cash to you.   Your issue is with the retailer (?) that issued the credit; they may be simply following their own rules that require them to issue a refund to the original source of payment--which was your card.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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