After you file

We do not know what account you are referring to.  Are you referring to a credit or debit card?   No one in this user forum can help with that.   It sounds like you purchased something and the money was put back on your account as a credit instead of giving cash to you.   Your issue is with the retailer (?) that issued the credit; they may be simply following their own rules that require them to issue a refund to the original source of payment--which was your card.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**