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andyhtran92
New Member

How do I get a refund from turbo tax due to a program bug that doesn't allow for state e-file?

 
1 Reply
CarolynM
Level 1

How do I get a refund from turbo tax due to a program bug that doesn't allow for state e-file?

You will need to contact customer service to request a refund.

Call  (800) 446-8848

However, you are highly unlikely to succeed in your request. 

The TurboTax fees are not for the filing, but for the preparation. There are many taxpayers who chose to file by mail. 

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