@kellymicheleprat Did you read the reply directly above your own question? TurboTax gets no information from your state after you file your return. The state will not tell TurboTax why they took your refund. The state will send you a letter. If you want to call the state to ask ----then you can do that.
The state will send you a letter explaining the change. TurboTax does not get any feedback from your state after your return is accepted, so no one at TT knows why your state refund was less. Did you owe back taxes, child support, or student loans? Traffic fines, etc.?
https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/0...
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
