How do I apply for the refund advance loan?

I do not see an option to apply before signing and filing but I didn't want to make the mistake of filing without being sure first...

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https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/refund-advance/L52Mg0G5u_US_e...

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When selecting refund advance from CK app it opens turbo tax on Chrome and vice versa. It just goes back and forth never allowing me to get any further. Any ideas on why?

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