That website don’t work and neither does the customer service number I’ve done called. This is bull**bleep** I have two thousand dollars on a TurboTax prepaid card and I don’t have access to it because I can’t get through on any website or customer support line to resolve the issue.

TerukoL

Level 13

This TurboTax Help link will provide more informant on the temporary card. Click on I can’t access my Refund Advance temporary card.

https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-temporary-card/00/27511.

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Delisha4425

Level 3

That link sent me straight to the website and the customer service number that I’ve been calling for days and won’t let me through and the website won’t load. And it’s not the temporary card it’s the physical card that you get through the mail.

CassLO

Level 11

When you Activate your card, you will also set up your pin on the app.

Please click here for the TurboTax Visa Debit Card phone number and don't choose option 2 (for a live agent), it will repeat a few times then you will get more options.

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DinosaurCar

Level 2

How do I activate new card?

ChondelLO

Level 12

Please click the link below for assistance with activating your Turbo Visa Debit Card.

https://turbodebitcard.intuit.com/

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Mmaloney81

Level 2

I've tried the app its sends me a verification code to my email but keeps sayi ng invalid code. I cant send to my phone bc it has my old number I've been on hold forever. How can activate this card if online options dont work

Critter

Level 15

If you are verifying online then you MUST keep the verification window open while you use a different window to check for the code ... if you close the first window the code will be invalid. So open your email in a different window and toggle between them.

Mmaloney81

Level 2

I did it that way never closed the window. Now its saying cant validate my card and I'm still on hold. Is this a real number and i did choose option 2.

Duke1517

Level 2

How am I able set up my card

AshleyA129063

Level 12

@Duke1517 You can activate your Turbo Visa by clicking the following link: https://turbodebitcard.intuit.com/ and clicking the bluish green Activate Card button in the top right corner.