How come I put in $12667 in taxes and have two kids and another dependent and I’m only receiving $2600 back in refund

[xmasbaby0]

We cannot see your tax return.  You have not mentioned the ages of the children.   You do not get child tax credit for a child older than 16.   We do not know who the "other dependent" is.   

What do you mean by "I put in $12,667 in taxes?"   Is that how much was withheld from your paychecks?  Is that in box 2 of a W-2?

You probably need to talk to your "live" expert to sort this out.

You posted your question from a version of online Live software.  If you are really using that “Live” software you can get help from your “expert.”

You are posting from TurboTax Live.  You can arrange for the Live help you are paying the extra fee for with your questions from 5 a.m. to 9 p.m. Pacific time.

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live