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When you pay for TurboTax Online, you're charged a tax preparation service fee. The prep fee is charged whether you receive a refund or have a balance due to the IRS.
TurboTax Free Edition (and TurboTax Live Basic) are intended for taxpayers with very simple returns that can fit on the new 1040 form without any schedules.
Simple tax situations covered in TurboTax Free Edition:
Situations not covered in TurboTax Free Edition include:
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