How can I view my returns before filing in final step? A window pops up and states, "Preparing your documents. This may take a moment." I waited over 30 min. HELP!?

[gnunez16]

I am trying to look at my returns before I file. I have done this every year. Now, they won't show. A window pops up and states, "Preparing your documents. This may take a moment." I've waited for 30 minutes and nothing.

[taxlady28]

Make sure your computer has Adobe Acrobat Reader installed.  It is a free download and used to create the pdf of your return.  

[JohnB5677]

You can view your tax return in the online version.

From the left sidebar

1. Select Tax tools
2. Hint: You may have to minimize the Federal and State selections
3. Click Tools
4. A Menu will pop up
5. Select View tax summary
6. On the left panel click Preview my 1040

Some Key numbers to compare:

• 11 Adjusted Gross Income
• 12 Deductions
• 15 Taxable income
• 16 Tax
• 19 Child Tax Credit
• 26 Earned Income Tax Credit
• 28 Additional Child Tax Credit
• 33 Total Payments
• 34 Overpayment
• 35a Refund
• 37 Amount you owe

[Bob_D]

There is a workaround posted 3/12/2025 in Community>Discussions>Taxes>Get your taxes done>Re: Print function STILL BROKEN! with new March 6, 2025 2024.r21.027 version of TurboTax 2024 Premier for Mac Deskop...

[CatinaT1]

There has been progress made on resolving this issue. However, the expected release date is not for another week.

Please sign up to be notified for updates when this issue is rectified using the following link: Why am I not able to Save to PDF on TurboTax Desktop MAC?