How can I get my AGI from TurboTax?? I filled with them last year but my return is not on file for some reason I need this to complete my 2021 return please help.????

[mesquitebean]

@karim33  wrote:  "How can I get my AGI from TurboTax?? I filled with them last year but my return is not on file for some reason I need this to complete my 2021 return please help.????"

Are you using Online TurboTax for your 2021 retuarn, and did you use Online TurboTax for your 2020 return?   If so, log into your Online account and at the Tax Home scroll down to the section "Your Tax Returns & Documents."   Then select tax year 2020, and see if you find the 2020 PDF.    If there is no evidence of a 2020 return that was prepared online, then you likely have multiple accounts.    Here's how to troubleshoot for multiple accounts:

You can have up to 5 accounts that use the same email address for notification purposes.  A User ID may be an email address, but it doesn't have to be.  It might be only part of an email address, or it can be anything at all.

To get a list of your User IDs, reset password, and recover account access, etc., you can use the tool at the link below.  When using the Account Recovery tool, try using your phone number first if you can still access it.   After that, if necessary, then run the tool on your email address(es) you can access.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop.  Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below.  You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that on your phone number you can still access and email address(es) that you can access,  here's another method:

Go back to the tool again, but this time leave the data field blank, scroll down a bit, then choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.

I'll leave you some additional tips in my next comment below.

[mesquitebean]

If you were unable to find your 2020 online return using the steps above, another way to get your 2020 AGI is to download a free 2020 return transcript from the IRS if you have (or can open) an IRS account.

https://www.irs.gov/individuals/get-transcript

• Use the 2020 AGI from the original 2020 return--not an amended one.
• It's on the 2020 Form 1040, Line 11.
• If it's a joint return, both filers use the same total 2020 AGI.
• If you filed the 2020 return real late in the year, such as after mid-November, or if the IRS hadn't finished processing your return prior to early December 2021, then you may have to use an AGI of 0 instead.

NOTE:  Also be aware that if an efiled return is rejected after it was timely efiled on or before October 17, one has until October 22 to make any corrections and either resubmit the efile or postmark and mail the rejected return.