How can I access my w-2

[donnafarmer01]

Can I include my wage and income statement with my 2019 tax return instead of my w-2 form?

[bluedeb · Accepted solution]

Normally, it is required you send in a copy of your W-2 with your tax return.  The IRS may or may not accept the Wage & Income Statement.  If they don't accept it, then the IRS will send you a letter requesting your W-2.  Just to let you know, the IRS is currently not processing mailed in returns, they won't start processing those returns until they re-open.

TurboTax does not have copies of your W-2.  There is only a Wage & Income Statement that has the information you entered or imported from your W-2.

How can I get a copy of my W-2?

Although you may have previously filed with us, we didn't save a copy of your W-2. If you used our mobile app to snap a picture of your W-2, it's not saved on your device.

Your best bet is to ask your employer or payroll department for another copy of your W-2.

Here are some more options:

• Order a copy from the Social Security Administration. It's free if you need it for Social Security-related reasons; otherwise, it's $86 per request.
• Order a full copy of your return from the IRS for $50, which will also include your W-2.
• Wage and income transcripts are available from the IRS free of charge. 
• They're not exact copies, but they contain everything on your W-2 except the state and local information.

[1davidcshereda]

I flashed through some parts, so I need to add info.  Do I have to redo everything?

[mesquitebean]

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@1davidcshereda wrote:

I flashed through some parts, so I need to add info.  Do I have to redo everything?

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You didn't describe your issue, so I have to guess a bit.

If you log into Online TurboTax and can't find a 2019 online return you were working on, then you likely have multiple accounts without realizing it.  Many people end up with multiple accounts without realizing it.   Here's how to troubleshoot for multiple accounts (User IDs) :

You can have up to 5 accounts that use the same email address for notification purposes.  A User ID may be an email address, but it doesn't have to be.  It might be only part of an email address, or it can be anything at all.

To get a list of your User IDs and recover account access, you can use the tool at the link below.  When using the Account Recovery tool, try using your phone number first.   After that, if necessary, then run the tool on your email address(es) you can access.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop.  Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below.  You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that on your phone number and email address(es) that you can access,  here's another method:

Go back to the tool again, but this time leave the data field blank, and choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.