Hidden fees??!?!?!?

[Sgomez178]

Why did I get charged some much in hidden fees by Sbtpg? I've used Turbotax for a couple of years now and this is the first time of heard of most of these fees. I would like to get my full tax refund, not get scammed by hidden fees. If I don't get my money then this is the last time I use Turbotax

[MoniqueLO_]

We do not have access to your account in this public forum. Please feel free to contact Customer Support so they can assist you. You will want to use the keywords billing issues when you call so you get to the right person.

@Sgomez178

[VolvoGirl]

The fees are shown to you.  If you want the fees deducted from your refund there is an Extra $40 Refund Processing Service charge (45 in California).   

If your refund deposit is still less after the fees then the IRS might have adjusted your return and sent less.  How much is missing?  A common reason is you claimed the Recovery Rebate Credit on line 30 or too much Child Tax Credit on line 28 but the  IRS had already sent it to you.