Hi there. I have filed my 2019 return with a diffe...
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New Member

Hi there. I have filed my 2019 return with a different program (tax act). I used the free version of turbo tax to file in 2018. I need a pdf copy of my 2018 return.

Do I need to buy the program to get it? Is there any way around this?
3 Replies
New Member

Hi there. I have filed my 2019 return with a different program (tax act). I used the free version of turbo tax to file in 2018. I need a pdf copy of my 2018 return.

I need a copy of last years tax refund please

Level 15

Hi there. I have filed my 2019 return with a different program (tax act). I used the free version of turbo tax to file in 2018. I need a pdf copy of my 2018 return.


@peanutsmommo wrote:
I have filed my 2019 return with a different program (tax act). I used the free version of turbo tax to file in 2018. I need a pdf copy of my 2018 return.
Do I need to buy the program to get it? Is there any way around this?

No, there is no fee to get a copy of your 2018 return prepared in Online TurboTax.    It "might" ask you to register, but no fee is required.

 

f your 2018 returns were prepared in Online TurboTax, log into your account and at the Tax Home scroll down and expand the section "Your Tax  Returns & Documents".  Choose tax year 2018, and then click "Download/print the PDF".  If you can't find your 2018 return there, then you likely have multiple accounts and signed into the wrong one.   Many people end up with multiple accounts without realizing it.   Here's how to troubleshoot for multiple accounts (User IDs) :

 

You can have up to 5 accounts that use the same email address for notification purposes.  A User ID may be an email address, but it doesn't have to be.  It might be only part of an email address, or it can be anything at all.

 

To get a list of your User IDs and recover account access, you can use the tool at the link below.  When using the Account Recovery tool, try using your phone number first.   After that, if necessary, then run the tool on your email address(es) you can access.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop.  Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below.  You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that on your phone number and email address(es) that you can access,  here's another method:

Go back to the tool again, but this time leave the data field blank, and choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.

Level 15

Hi there. I have filed my 2019 return with a different program (tax act). I used the free version of turbo tax to file in 2018. I need a pdf copy of my 2018 return.


@Janice410 wrote:

I need a copy of last years tax refund please


If your 2018 returns were prepared in Online TurboTax, log into your account and at the Tax Home scroll down and expand the section "Your Tax  Returns & Documents".  Choose tax year 2018, and then click "Download/print the PDF" or if you just need the 2018 AGI, there is a link "View adjusted gross income (AGI.)"  If you can't find your 2018 return there, then you likely have multiple accounts and signed into the wrong one.   Many people end up with multiple accounts without realizing it.   Here's how to troubleshoot for multiple accounts (User IDs) :

 

You can have up to 5 accounts that use the same email address for notification purposes.  A User ID may be an email address, but it doesn't have to be.  It might be only part of an email address, or it can be anything at all.

 

To get a list of your User IDs and recover account access, you can use the tool at the link below.  When using the Account Recovery tool, try using your phone number first.   After that, if necessary, then run the tool on your email address(es) you can access.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop.  Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below.  You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that on your phone number and email address(es) that you can access,  here's another method:

Go back to the tool again, but this time leave the data field blank, and choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.

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