Hi I'm wondering when will I get my refund on my prepaid card

[AndreaC1 · Accepted solution]

Once the IRS accepts your tax return, your refund will be deposited directly to your card, generally within 21 days. Make sure you activate it online or over phone by following the instructions on the card sticker.

If you claimed Earned Income/Additional Child Tax credit on your return, the government held those returns until around mid-February. And refunds from those returns will start releasing in late February. You can find more details on that here PATH Act delayed refunds for some filers

NOTE: If you have any questions or need assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call us toll-free at (888) 285-4169.

And if you used Refund Processing service where you paid your TurboTax fees with your federal refund, you'd reach out to Santa Barbara Tax Products Group for more details. Only reach out to them if you see a deposit date on the IRS's website and it's a couple days past that date and you have not gotten refund. If you need to contact somebody about your refund, do not contact the bank directly. Instead, go to the Santa Barbara Tax Products Group website for assistance.

When will my refund be deposited to my Turbo Prepaid Visa® Card?

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