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Level 1
March 3, 2020
Question

Haven’t received refund 2020

  • March 3, 2020
  • 3 replies
  • 13 views

I filed my taxes on 02/04/2020 

The IRS sent it to turbo tax 02/27/2020 

(called and verified) 

but turbo tax still hasn’t deposited my money? WHY? 

    3 replies

    Level 15
    March 3, 2020

    If you elected to have your fees deducted from your refund, the IRS will send your return to Santa Barbara Bank, where they will deduct the fees and then deposit any remaining refund into your account. 

     

    You can track your refund at the Santa Barbara website by clicking here

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    Level 2
    March 4, 2020

    Why is the Santa Barbara bank saying that my account number was wrong when I verified it multiple times . Now Santa Barbara is saying there sending me a paper check . How long should that take ? This did NOT happen last year . Probably won’t use turbo tax again 

    March 4, 2020

     See our FAQ regarding entering the wrong direct deposit information which includes information about receiving a paper check. It usually takes about 6 -8 weeks to get a check if you mailed your return in and about 3 weeks if you e-filed.