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lealbury
New Member

Has my turbo card been shipped?

 
4 Replies
MichelleLO
Employee TurboTax Specialist

Has my turbo card been shipped?

It usually takes 5 to 10 business days for the Visa card to come. However, if you believe you should have received your card by now, please visit TurboPrepaidCard.com or call us toll-free at 1-888- 285-4169 to find out when and/or if your card was sent out.

Please see FAQ, for more information about the Visa Card: 

https://ttlc.intuit.com/replies/6419971


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Lalvarez3223
New Member

Has my turbo card been shipped?

I tried calling customer service but hangs up every time now it’s not letting me call at all? I ordered a new card & did 3 day shipping I can’t log onto my online account because I don’t have my card number to reset the password. What can I do? 

JeanneLO
Intuit Alumni

Has my turbo card been shipped?

Unfortunately, we are unable to assist with your Turbo Visa Debit Card in this forum. You will need to call customer service. The correct number is listed on the contact us page. 

 

Also a tip: When you call don't choose option 2, it will repeat a few times then you should get more options.

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Meagan4020
New Member

Has my turbo card been shipped?

Did you get your card? How long did it take?

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