Flex loan

I applied for the flex loan on Nov 13 finished application and it gave me check back soon loan is pending today is Nov 19 why is it taken so long

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Flex loan

See https://ttlc.intuit.com/turbotax-support/en-us/help-article/loans/whats-turbotax-flex-advance/L2Xg6I...

Call the number listed on the site.

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