fixing a rejected 1040-X on efile

[Gingerj]

I filed an amended return after Idaho sent a "corrected 1099-G". All went smooth and I was able to print and manually send in the Idaho and Federal portions. But I also had to file in Montana. I was instructed to e-file that return, which I did, however this return was rejected.

Turbo tax emails say if I open it up it will walk me through what needs to be fixed, or to open the check "efile status". Turbo tax  does not open up to instructions showing me what needs to be fixed, now does it show me anything when I go into my Montana amended return. Further, when I go to the "efile status" page- it says pending, which I do not think is correct.  

How do I get my program to show me the error, to be able to fix the return? Should I just mail my amended return? But I am concerned that it has an error that will also lead to a rejected return. 

[HeatherPLO]

We need a bit more information to be able to assist you further.  What version of the software are you using?  Is it Desktop or Online?  

[Gingerj]

Desktop. Further, I looked at a FAQ section. I was able to find the "fix" needed in my Montana state- but due to the "pending status on the efile page (versus rejected, as I have received emails indicating) it will not let me re- efile. Should I just print and mail it?

[MoniqueLO_]

Please feel free to contact Customer Support so you can speak with someone who can assist you.

@Gingerj