Federal Tax refund was filed in February 2021. Have not received my refund. How can I contact the IRS and find out why they have not processed my refund?

[msparks34]

I've contacted, after many attempts, to call the IRS.  They can't tell me why I've not gotten my refund.  They tell me to wait for another 60-days.  This is the second 60-day wait period.  Any advice?

[macuser_22]

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@msparks34 wrote:
I've contacted, after many attempts, to call the IRS.  They can't tell me why I've not gotten my refund.  They tell me to wait for another 60-days.  This is the second 60-day wait period.  Any advice?

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The IRS is running behind due to COVID, CARES Act, stimulus and a huge amount of mailed tax returns being filed this year.

There are about 17 million 2019 and 2020 unprocessed tax returns and they "hope" to have 2019 caught up this summer - meaning they are about a year behind.

See this youtube video:
https://youtu.be/8-cXbf4Z30U

See this IRS newsroom release: https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

Also:https://www.cbsnews.com/news/tax-refund-delay-returns-backlog-growing-irs/

Also: https://www.usatoday.com/story/money/2021/04/23/stimulus-check-update-2021-tax-refund-delay-covid-re...

TurboTax only gives the general IRS (most returns are processed within 21 days) date. The actual date is known only by the IRS. TurboTax also does not adjust the general date for anything on the tax return. TurboTax receives no feedback from the IRS after filing.

The IRS says most refunds will be issued within 21 days - some faster, some longer.
(Most means more than half so many take longer - MUCH longer)

Each tax return is evaluated on it's own merits. There is no first-in-first-out. Two similar tax return submitted at the same time can have totally different processing times based on IRS criteria for examining tax returns that the IRS does not divulge.

Some returns will be held for ID verification or other verification. The IRS will send a letter if they require more information to process your tax return.


https://www.irs.gov/individuals/refund-timing

Check your refund stratus here:
https://www.irs.gov/refunds

Check your state refund here:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund


Each tax return is evaluated on it's own merits. There is no first-in-first-out. Two similar tax return submitted at the same time can have totally different processing times based on IRS criteria for examining tax returns that the IRS does not divulge.

Some returns will be held for ID verification or other verification. The IRS will send a letter if they require more information to process your tax return.

[csparks34]

Thank you, TURBOTAX, for the update on IRS delays in refunds.  I plan on reducing my Federal tax deductions from my income this year to zero.  This way, I will OWE them instead of them holding my refund hostage.  I'll also file my returns this year via PAPER. Nothing against TURBOTAX -- you've been great all these years, but if the IRS is so flagrant in their responsibilities, then it is up to us, who pay taxes, to find alternative ways to keep our cash in our pockets.