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Level 2
March 14, 2022
Question

Federal Refund

  • March 14, 2022
  • 1 reply
  • 2 views

The IRS site says my refund was deposited days ago, TurboTax sent an email last week one day after my deposit date and said that my refund would arrive in 1-2 business days, it has been a little over a week and my bank says there are no upcoming deposits. Where is my refund? 

1 reply

Level 15
March 14, 2022
Naeemah1Author
Level 2
March 14, 2022

This takes me to links that I have already used, it all says refund sent and gives a date but I still not have received and neither has my bank 

Alumni - Champ
March 14, 2022

Your tax refund was not sent to TurboTax.   TurboTax does not handle your refund at all.

 

Did you choose to have your TT fees paid from your refund?  If so, Santa Barbara Tax Products Group, LLC (SBTPG) is the third party bank that handles the Refund Processing Service.  This option also has an additional charge from the bank that processes the transaction. 

 

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service