Extra charge from SBTPG

2 replies
43 views

I was charged an extra $40 by Santa Barbara taxpayer group after I would agree to the amount TurboTax said they would charge. How do I get this money back?

TurboTax PLUS Online

SScherrer1

Level 2

Mine is the same....I'm having all sorts of issues....never again!

MichelleLO

Level 15

We are aware of an issue related to your Refund Processing that may have caused you to see a smaller-than-expected refund. We’re in the process of reimbursing all who were affected. Within the next 24-48 hours, those affected will receive a credit. If you were affected, look for a deposit (in the bank account associated with your return) labeled, "Remaining Federal Refund Due". If you don't see that deposit in a few business days, please reach out to TurboTax Customer Support.

What is the TurboTax phone number?

@cbeldridge

@SScherrer1

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"