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Level 2
August 1, 2020
Question

E-filed four months ago. Still nothing.

  • August 1, 2020
  • 1 reply
  • 0 views

No refund. No stimulus payment. No letter. No update. Accepted by IRS on April 9. It is now August.

    1 reply

    DoninGA
    Level 15
    Level 15
    August 1, 2020

    If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

    After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
    See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

    Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
    When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
    So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
    Then press 1 for "form, tax history, or payment".
    Then press 3 "for all other questions."
    Then press 2 "for all other questions."
    - When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
    - After it asks twice, you will get another menu.

    Press 2 for personal or individual tax questions.
    Then press 4 for all other inquiries
    It should then transfer you to an agent.

    Level 2
    August 1, 2020

    Yeah except you can't actually get anybody on the phone...

    DoninGA
    Level 15
    Level 15
    August 1, 2020

    @Brittp1984 wrote:

    Yeah except you can't actually get anybody on the phone...


    Many users have posted that they spoke with an IRS agent if they called first thing in the morning and followed the procedure provided.