Download/print return does not work. Selecting "Open" does nothing. Selecting "Save as" only give a .txt file as an option and the contents are gibberish.

[DoninGA · Accepted solution]

If the Download/print return button on the Tax Home web page cannot be used to print your tax return, then follow this procedure -

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.  See screenshot

This will take you back to the 2018 online tax return.

Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets

[brianpgarwood]

Thank you.  That worked... poor design by intuit.  Not very user friendly.  Who would think "Print Return" was the incorrect place to go to print your return and "Add a State" is the correct place to go?

[TonyStaySafe]

Yes, Poor Design, and THANKS! I can't believe I couldn't figure how to print with this application!!!! Without your help, I could never had done this. And, what is the TEXT document about???!!! This makes no sense.